Contact Roles      
 


Adding an Agent Role to a contact

An agent is a contact and can be linked to reservations when a reservation is created. Agents are usually eligible for commission.

Step 1:
To apply an agent role to a contact select the checkbox next to the Agent role at the top of the contact form.



Step 2:
On click of the agent role on the contact form, the contact is saved and a window for agent details opens. Enter the agent details and click Save on the toolbar to apply the Agent role to the contact:



  Agent type   This indicates the type of payment terms the agent has with the client, for example ACCOUNT or 50% DEPOSIT ON CONFIRMATION BALANCE 7 DAYS PRIOR. Options available from this menu are created and maintained in the Agent Type code table.

  Commission   The amount of commission agents receive on reservations made.

  Notes   General notes specific to this agent.

  Users   This area lists users linked to this agent. User linked to an agent can be created, linked and removed from this window by clicking the Setup Users button (this button is only visible when a user is in edit-mode).