Resrequest Environment      
 


Main Menu

The main menu displays modules available within Resrequest. A drop-down menu appears on hover of the menu option. To access a menu option, click the option required.



Menus
(users can access modules available according to their system access rights - greyed out menus indicate no access):
 Main menu Description

 Reservations

The Reservation menu includes all functions relationing to reservations. From the options users can check availability and occupancy levels, create reservations, view reservations, edit reservations. Menu options available here include:

  Find Reservation   Searches for reservations matching filtered critera by reservation name and reservation number

  Availability
  Calendar
  Accesses the availability calendar where external users (agents, tour operators and the public) can check availability, and submit a reservation request. The availability calendar is where an internal user (the resort reservations office) can also create a reservation using the reservation wizard

  Occupancy
  Calendar
  Shows reservations currently recorded on the system and can be filtered by status and agent. External agents will only have access to reservations generated from their agency

  Reservation
  Requests
  Displays all web-generated reservations for internal consultants

  Reports   Reservation reports include a summary of reservations filtered by date range, agent business summary and detailed reservation reports

 Payments
  Record Payments   Recording payments for reservations

  Payment Find   Searches for payments matching filtered criteria

 Contacts A contact is is a person or organisation whose details are captured in Resrequest

  New Contact   Create a new contact. Contacts can be individuals (a contact who is a person with a first name and last name) or organisations (a contact record that has is a company, business, commercial or government institution)

  Find Contact   Searches for contacts matching filtered critera

  Reports   A contact report filtered by Find Contact criteria. On generation of the report, the results include a contact's telephone and e-mail details

 Reports This menu provides access to all reports available in Resrequest

 Administration Administration is where system setup and maintenance tools are accessed

  Data Transfer   Data transfer enables changed data to be transferred from the local system to the internet

  Access Control   Here the system administrator can create and maintain access control groups, which can be applied to system users.

  Mail   A report of all mail submitted in Resrequest that can be filtered by set criteria

  Code Tables   Code tables are where system defaults and records are created and maintained, for example the Country code table includes a list of all countries the system user will need to access, the administrator can add or edit the list available.

  Property Setup   Property setup is where camps and accommodation available at each camp is setup and maintained. This is also where property and accommodation information notes (visible on the calendars) are setup.

  Client settings   Resrequest offers a few ways clients can customise their own front-end, for example, the home page includes three images (which can be updated regularly), each image has customised text which is created using a web-editing tool included within the system. This is also the place where Booking Info (often used as terms and conditions) can be added and amended

  Defaults   General system settings in Resrequest

 Information Includes client and Resrequest contact details and other general information