Getting Started
An
introduction to Resrequest
The Resrequest
Environment
Setting up Resrequest
Setting up Properties
Setting up System Defaults
Setting up Code Tables
Setting up System Users
Setting up Access Control
Client Customisation
Working with Contacts
What are contacts?
Working with Contacts
Creating Contacts from the Main Menu
Telephone numbers for contacts
E-mailing to a contact
Setting a comms preference
Forward contact details
Working with Linked Address
Working with contact roles
Agent
Adding an agent role
Editing the agent role
Setting up users with agents
User
Creating a Username
Resetting a user's password
Restricting a user's access
Adding a relationship to a contact
Finding Contacts
Editing Contacts
Deleting Contacts
Producing a contact report
Setting up access restrictions for users
Working with the Availability Calendar
What is the availability calendar and what functions can it perform?
Accessing the calendar
Navigating through the calendar
Sending an e-mail reservation request
Working with the Occupancy Calendar
What is the occupancy calendar and what functions can it perform?
Accessing the calendar
Navigating through the calendar
Viewing reservation summaries
Viewing reservation details
Producing a report from the calendar
Working with Reservations
Reservation details
Viewing reservation details
Editing reservation details
Changing reservation status
Adding Itinerary items
Reservation notes
Adding reservation notes
Editing reservation notes
Itinerary items
Viewing itinerary items
Adding itinerary items
Editing itinerary items
Finding a reservation
Reporting
Working with Code Tables
What are code tables?
Adding a record to a code table
Editing a record from a code table
Deleting a record from a code table
System Tools
Data
transfer in Resrequest
Backing up
Resrequest
For additional support contact:
support@censysweb.com
Tel: +27(11) 476-4740
Fax: +27(11) 476-7235
Or visit Resrequest support online at
www.resrequest.com