Resrequest Help


	Property


	Navigating in the Property Tree
	All property setup functions are available from the Property module (also known as the property tree). Only internal users with Properties: read, update or management access can access the property module.
	Access the Property module from the System setup menu


	The Property module displays business units, properties and accommodation in a tree display:
	The property tree is structured the same as file listings in Windows Explorer and shows child/parent dependencies


	The indenting of a unit indicates a parent/child relationship. In this example: Amanzi Reservation Office (business) is the main parent, Amanzi Lowveld and Amanzi & Co are child-businesses Baobab Lodge, Mopane Lodge and Savannah Camp (properties) are children of the business: Amanzi Lowveld Luxury en-suite, bungalow and chalet (accommodation types) are the children of the property: Baobab Lodge

Property terms and definitions

	Term		Definition
	Business		A business is a holding company or organisation within a resort for which details are stored in Resrequest. Business details that can be recorded include: contact address and telephone numbers, system users linked to the business and notes.Businesses created here are listed as options to setup as the principal and/or the Reservations Office on the default table *. Businesses usually provide bank details and company registration numbers on reservations. Businesses are differentiated on the property tree by being a shade of brown or blue and their name is shown as bold. Businesses cannot have 'child' accommodation types, they can have other businesses or 'properties' as their children.
			* For a business to be setup as the Reservations Office it must have: phone, fax and email details

	Property		Property is the term used for a location, camp or site where guests can be accommodated. Properties consist of multiple accommodation types. Properties are displayed on the calendars (provided the user has been allocated access to the respective property). Property details that can be recorded include: contact details (such as address, telephone and e-mail), calendar notes (a description of the property available when the mouse is pointed at the property name on the availability calendar), terms and conditions (predefined notes that can be printed on system-generated documentation), system users linked to the property and Rates *. Properties are displayed on the property tree with a black, bold label. Properties have accommodation items that can be created from them.Properties created can be selected as default options (on the Defaults table) for the principal and the Reservations Office.
			* Rates can only be allocated to a property when one or more accommodation types have been created for the property

	Accommodation		Accommodation type is the term used for the room type guests can stay in, for example single, double, family room. There can be multiple accommodation types for a property. Accommodation types setup here are displayed on the calendars. Accommodation details that can be recorded include: accommodation name and abbreviation, number of units maximum capacity (i.e. how many people can the room accommodate), calendar notes (a description of the accommodation available when the mouse is pointed at the accommodation name on the availability calendar) and terms and conditions (predefined notes that can be printed on system-generated documentation). Accommodation items are displayed as subsets of a property (i.e. listed beneath and indented to a property)

	Unit		In the property module unit refers to a business, property or accommodation type

	Parent		Parent is a type of relationship one unit can have to another. A unit can only be called a parent when it has other units relying on it, for example: a property can only be considered a parent when it has an accommodation type (child) created from it. A unit can be both a parent and a child, for example a property has child units (accommodation types) and is the child of a business

	Child		Child is a type of relationship one unit can have to another, for example: from a property (parent), an accommodation type (child) can be created and inherit a ‘parent’ relationship