Before creating a quotation/reservation, you can navigate through the calendar to view availability and select preferred travel dates. The availability calendar displays accommodation units (rooms) availability for a 21-day period. Room numbers available are displayed within the cell, some browsers are limited to seeing white and red cells (indicating availability or full) on the calendar. Some cells may also display an asterisk, this indicates that provisional reservations are taken into account in calculating the availability for the accommodation unit on the calendar. Other options available on the calendar include:
- View a list of our properties and the accommodation types available at each property
- View a description of a property and accommodation type by hovering over the respective names on the calendar
- Look for availability for your incredible holiday
- Build an itinerary and quotation for a trip to one or more of our properties
- Submit us your no-obligation itinerary as a reservation request
How to operate the calendar
- Select the date range to view our resort availability by clicking the date drop-down menus (or click the pop-up calendar and select a date).
Note: If you type a year into the year field you will need to click the Go button to display the changed year.
- After selecting a date range for the calendar, select a rate type for the reservation from the Rate drop down. As the rate is changed, the Room Rate column updates with the standard room rate.
- The next step is to create an itinerary, do this by clicking and dragging over the required dates, on the row of the property/accommodation you want to be accommodated in. A Room Numbers window will open, from here enter the total rooms required and the configuration in the respective rooms (i.e. number of adults and children).
If you request more rooms than there are available, an overbooking window opens, from here you can enter your detailed requirements for the additional rooms.
On some accommodation items an ‘optional services’ window may open after the room numbers pop-up, this includes any additional services you may want to request for each room (some of these services are chargeable, some of them are no charge).
After clicking OK, the itinerary item is created at the bottom of the calendar. Continue adding to the itinerary or click the Make Booking button to enter reservation details and process the request.
Note: An alternative to clicking and dragging on the calendar is to click the Add Itinerary button.
To create the same itinerary, with different room configurations, click and drag over the same dates and setup a different room configuration from the Room Numbers window.
Tips to navigate through the Calendar
- Use the arrows to the left and right of the month headers to scroll the selected date 10 days earlier or 10 days later
- Point your mouse at the Legend link located at the bottom left of the calendar to view the calendar legend
- Point your mouse at a property name or accommodation type to see an information overview
- Click the Contact Us button to send us an e-mail
- Remove the tick in the Provisionals checkbox to exclude reservations that are provisional (the availability calendar shows availability taking into account reservations that have a provisional and confirmed status)
- To access the Occupancy calendar, click the View Occupancy Calendar button (the property and date settings will be carried over)
