Payments Received

Payments Received generates a list of payments captured in the system. The Payments Received will list payments that have been captured on the system within a selected date range.

Click here for Payment Capture terms & definitions »

Record a Payment

1. Enter the payment receipt details (see terms and definitions for detailed information)
2. Click the Add Payment Item button to allocate the payment to a reservation (if the user has accessed this screen from the Billing tab, the details on this pop-up are pre-populated with the respective reservation number and name)

Edit a Payment record

Only the payment header can be edited by users with Payment: Management access. Payment items cannot be edited, to rectify an incorrect payment a reserver transaction must be made to cancel the error.

Terms and Definitions

Date of payment	The date allocated by the user to the payment when the payment was recorded. Payments where the allocated date is equal to or within this date will be listed in the results displayed.
Payer/payee	The Payer/Payee who is recorded to have made the payment. Click the Search button to select from a list of contacts. Select ‘Direct’ to display results where no contact was allocated.
Display notes	Checking this field will include any notes captured with the payment.
Advanced settings	Advanced settings are optional filters for the report, these settings can be accessed by clicking the Advanced Settings button. Applying a Recorded on date ignores the Date of Payment. This option is available to internal users only. Recorded on: The Recorded On date is taken from the Date of Payment on display of the advanced settings. Changing this date will ignore the Date of Payment and will search for payments where the recorded date is equal to or within the set date. Recorded by: This will filter the report to display payments captured by the specified user. Payment reference: This will list payments where the payment reference matches the reference input here (as well as all the additional filters). Currency: This will filter the results by payments made in the specified currency. Method of payment: This will filter the results by payments made with the selected method of payment.
Submit find	This will generate the report results based on the filter settings applied.
Print Report	Clicking the Print report button will open the Windows® print dialog window. From there copies of the results can be printed.