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A contact can have many telephone numbers assigned to it. A telephone number can have a phone type, description, number and default status to describe it.
Phone type: This indicates what type of telephone number this is, for example: mobile, landline or fax number — the properties found in this drop down come from the Phone Type code table (this means that the system administrator can add or remove telephone types from this list)
Description: This is a brief description to identify a number, for example: After Hours.
Number: The number is the actual telephone number for example: 0944 27 555–2323.
Default: This indicates the main telephone number for this contact and is displayed on the main contact form. Only one telephone number can be set as the default telephone number. Once a telephone number is set as the default is can be changed by allocating the default status to a different telephone number.
Add a new telephone number: Click the New button on the toolbar, your cursor will appear in the Phone Type drop down menu. Enter the phone type, description, number and click the default setting (if you want this number to be saved as the default). When you have entered all details click the Save button, the record will be returned to the list and the edit area will be reset to New, which means you can capture the next telephone number.
Edit a telephone number: To edit a telephone number, select the number to be edited (by clicking on it from the list of numbers) — the details will be displayed at the top area of the form. Click the Edit button on the toolbar (if you are not already in edit mode), make the changes and click the Save button. The record will be returned to the list and the edit area will be reset to New, which means you can capture the next telephone number or select another telephone number from the list for editing.
Delete a telephone number: To delete a number, select the number from the list — the number will show at the top area of the form. Click the Delete button on the toolbar to delete the record (you must be in edit mode to do this).
Close the window: Click the Close button at the top right of the form to close the window. The number inside the telephone directory indicates the total number of telephone numbers allocated to this contact.